PawPocket
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Customer reviews

Every review below comes from a confirmed PawPocket order. Most of our customers are in the United States, with a growing group in Canada, the UK and Australia.

Trustpilot
4.7

Rated Excellent from 268 verified reviews

  • 5-star81%
  • 4-star13%
  • 3-star3%
  • 2-star2%
  • 1-star1%
July 22, 2026

Exactly as pictured

It showed up in six days, which honestly surprised me. The teddy porthole is even cuter in person and the frame hasn't sagged once, even with my 11 lb pug leaning on one side.

EEmma T. · New York, NY, United StatesVerified purchase
July 18, 2026

Feels far more expensive than it is

I was expecting stiff plastic-y fake leather for this price and got something that actually feels soft. My poodle naps in it at home now, I just leave it open by the sofa.

OOlivia B. · Austin, TX, United StatesVerified purchase
July 11, 2026

Subway approved

Took the red line at rush hour with my Yorkie inside and she didn't make a sound. The padded strap is the part I underestimated — twenty minutes and my shoulder was fine.

SSophia K. · Chicago, IL, United StatesVerified purchase
July 9, 2026

Held up through a rainy week

Ordered the Large for my mini dachshund. Got caught in a downpour walking home and wiped it dry with a towel, no marks or warping at all. Delivery to Ontario took about nine days.

LLiam O. · Toronto, ON, CanadaVerified purchase
July 4, 2026

Bought the 2-pack, no regrets

A Small for me and a Large for my sister's birthday. The gift box option made it look like something from a boutique, she genuinely thought I'd spent triple.

AAva L. · Seattle, WA, United StatesVerified purchase
June 30, 2026

Worth the wait down under

Shipping to Australia took a bit longer than I hoped, but the bag itself is lovely. My cat took two days to warm up to it and now she sleeps in it. Only wish there was a darker colour.

CChloe M. · Melbourne, VIC, AustraliaVerified purchase
June 29, 2026

Compliments literally everywhere

Finally a carrier that doesn't scream 'pet carrier'. Two people at the farmers market asked where I got it before they even noticed there was a dog inside.

MMia C. · Denver, CO, United StatesVerified purchase
June 24, 2026

Great for the train

Use it for the commute to my parents' with my Frenchie puppy. Fits under the seat on Northern Rail and she can poke her head out when she gets restless. Stitching looks solid so far.

HHarry W. · Manchester, United KingdomVerified purchase
June 21, 2026

Stress-free loading

The open top is the whole reason I bought it and it delivers — no wrestling her through a tiny door. Breathes well in humid weather too. Took off a star because the inner mat is thin.

IIsabella F. · Boston, MA, United StatesVerified purchase
June 15, 2026

Flew with it, zero drama

Went under the seat on a JetBlue flight to NYC. It squished a little going in and popped right back into shape. My Chihuahua slept the entire flight, which never happens.

CCharlotte R. · Miami, FL, United StatesVerified purchase
June 6, 2026

Sturdy but light

I have shoulder issues so weight mattered. It's lighter than my old carrier and still doesn't collapse. Cleaning the inner mat took about two minutes with soap and water.

GGrace P. · Portland, OR, United StatesVerified purchase
May 30, 2026

My cat actually walks in

Every other carrier turned into a wrestling match. This one she climbs into by herself because the top stays open. Vet trips are no longer the worst day of the month.

EElla S. · Vancouver, BC, CanadaVerified purchase
May 26, 2026

Bought a second one

Got the Medium first, liked it enough to order a Large for our second dog. The mystery box that came with the bundle had a little collar charm which was a nice touch.

NNora W. · Nashville, TN, United StatesVerified purchase
May 19, 2026

Good, but size up

Bought the Small for a 10 lb terrier and it's tight. Swapped to Medium on my second order and it's perfect. Measure your dog properly, the size chart is accurate if you actually use it.

RRyan D. · Phoenix, AZ, United StatesVerified purchase
May 12, 2026

Handles the heat

Queensland summer is no joke and the mesh panels keep air moving. My kitten hasn't overheated once on the walk to the park. Vegan leather still looks new after two months.

ZZoe H. · Brisbane, QLD, AustraliaVerified purchase
May 5, 2026

Beautiful, arrived well packed

Came wrapped properly with a dust cloth, no creases from shipping. I use it as a day bag when the dog stays home, that's how good it looks.

AAmelia J. · London, United KingdomVerified purchase
April 28, 2026

Beach days sorted

Sand brushes right off and the base wiped clean after a very muddy incident. My shih tzu likes sitting with her head out watching the boardwalk.

HHannah B. · San Diego, CA, United StatesVerified purchase
April 20, 2026

Gift that landed

Bought it for my girlfriend's cat and the gift box made it feel like a real present. She's used it every weekend since. Shipping was seven days to PA.

LLucas F. · Philadelphia, PA, United StatesVerified purchase
April 14, 2026

Solid quality

Nothing fancy in the packaging beyond the box, but the bag itself is genuinely well made. Zip runs smoothly and the handles haven't stretched. Delivery took ten days to Dublin.

SSofia G. · Dublin, IrelandVerified purchase
April 6, 2026

Winter-proof enough

Zipped the top most of the way and my little guy stayed warm walking to the vet in February. The interior padding is warmer than it looks.

MMaya P. · Minneapolis, MN, United StatesVerified purchase
March 29, 2026

Does what it says

Ordered from NZ and expected the worst with shipping, it arrived in eleven days undamaged. The bag is sturdy and my cat tolerates it, which is high praise from her.

JJack C. · Auckland, New ZealandVerified purchase
March 22, 2026

Support answered fast

The strap clip arrived slightly bent. Sent a photo and had a replacement on the way the same day, no arguing. That alone earns the five stars.

RRuby N. · Atlanta, GA, United StatesVerified purchase
March 15, 2026

Hiking-adjacent approved

Not a hiking pack, but for the easy trails where my old dog gets tired halfway it's perfect. Balanced on one shoulder better than I expected with 12 lb inside.

DDaniel K. · Salt Lake City, UT, United StatesVerified purchase
March 8, 2026

Second month, still like new

Daily use, thrown in the car, left in the sun. No peeling, no fading. I was skeptical about vegan leather lasting and I was wrong.

PPriya R. · Houston, TX, United StatesVerified purchase
March 1, 2026

Cute without being childish

The teddy detail could easily have looked tacky and it doesn't. It reads more like a designer tote with a window. My partner even borrows it.

FFreya M. · Calgary, AB, CanadaVerified purchase
February 22, 2026

Bought the trio for the family

Three bags, three sizes, one order — worked out cheaper than two bought separately elsewhere. My mum and sister both messaged me photos the day they arrived.

LLeah S. · Sacramento, CA, United StatesVerified purchase